Your emergency information

If you have acute, life-threatening symptoms, you need immediate medical help.

In a life-threatening emergency, call 112 immediately

 

Life-threatening emergency

Call emergency services immediately, for example if you have shortness of breath, chest pain, suspected stroke, unconsciousness, serious injuries, or an acute life-threatening situation.

112

Urgently ill, but not life-threatening

The medical on-call service can help outside consultation hours if you need medical assistance but it is not a life-threatening emergency.

116 117

Acutely ill, not life-threatening, during our consultation hours

Where possible, we keep short-notice appointments available for patients with acute illness. Please always call ahead so our team can schedule you appropriately.

(089) 31 46 05 0

Other important points of contact

In addition to emergency services and the medical on-call service, there are other points of contact that may be helpful depending on the situation.

KVB on-call practices

If you need medical help outside our consultation hours but it is not a life-threatening emergency, you can contact an on-call practice.

KVB on-call practice Elisenhof
Prielmayerstraße 3
80335 Munich

Treatment by GPs,
paediatricians and ENT doctors, surgeons/orthopaedists:
Mon, Tue, Thu: 19:00-23:00
Wed, Fri: 14:00-23:00
Sat, Sun, public holiday: 08:00-23:00

Treatment by gynaecologists:
Wed, Fri: 15:00-22:00
Sat, Sun, public holiday: 09:00-22:00

Treatment by ophthalmologists and dermatologists:
Fri: 19:00-22:00
Sat, Sun, public holiday: 10:00-18:00

Klinikum Barmherzige Brüder
Medical on-call practice
Romanstraße 93
80639 Munich

Wed, Fri: 16:00-21:00
Sat, Sun, public holiday: 09:00-21:00

Klinikum Bogenhausen
Medical on-call practice
Englschalkinger Straße 77
81925 Munich

Wed, Fri: 16:00-21:00
Sat, Sun, public holiday: 09:00-21:00

Klinikum Harlaching
Medical on-call practice
Sanatoriumsplatz 2
81545 Munich

Wed, Fri: 16:00-21:00
Sat, Sun, public holiday: 09:00-21:00

Medical on-call practice
Munich South
Boschetsriederstraße 72
81379 Munich

Wed, Fri: 16:00-21:00
Sat, Sun, public holiday: 09:00-21:00

Klinikum Neuperlach
Medical on-call practice
Oskar-Maria-Graf-Ring 51
81737 Munich

Mon, Tue, Thu: 18:00-21:00
Wed, Fri: 16:00-21:00
Sat, Sun, public holiday: 09:00-21:00

Medical on-call practice
Ottobrunn
Karl-Stieler-Str. 6
85521 Ottobrunn

Sat, Sun, public holiday: 09:00-13:00

Helios Klinikum Munich West (Pasing)
Medical on-call practice
Steinerweg 5
81241 Munich

Mon, Tue, Thu: 18:00-21:00
Wed, Fri: 16:00-21:00
Sat, Sun, public holiday: 09:00-21:00

Klinikum Schwabing
Medical on-call practice
Kölner Platz 1
80804 Munich

Mon, Tue, Thu: 18:00-21:00
Wed, Fri: 16:00-21:00
Sat, Sun, public holiday: 09:00-21:00

Other numbers for specific emergencies

Poison control hotline

If you suspect poisoning or have come into contact with toxic substances.

(089) 19240

Women’s emergency hotline Munich

Advice and support after sexualised violence.

(089) 763737

Emergency dental service

For severe toothache, swelling, and injuries in the mouth area.

(089) 72401-496

Emergency pharmacy service

Find an open emergency pharmacy near you or use the nationwide emergency pharmacy number.

22 8 33

Further help and advice

Help with violence

Support and information in cases of domestic violence, sexualised violence, or after distressing experiences of violence.

(089) 2180-73011

Help in mental health crises

Advice and support for acute emotional distress, mental health crises, or particularly difficult life situations.

(0800) 655 3000

 

Munich addiction hotline

Advice on alcohol, drugs, medication dependence, or other addiction-related issues – for those affected and their relatives.

(089) 282822

KVB appointment service centre

The KVB appointment service centre supports you in arranging certain specialist appointments and psychotherapeutic consultation hours.

Specialist appointments

Support in arranging certain specialist appointments if the requirements are met.

116 117

 

 

Psychotherapeutic consultation hours

Support in arranging psychotherapeutic consultation hours via the KVB appointment service centre.

116 117

 

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